A pregnant mother who was left without heating for an entire winter will receive £2,000 compensation from Southwark Council. The Housing Ombudsman Service, which ordered the payment following a scathing report, said the council has lacked “empathy”. It also found the council guilty of “severe maladministration” in handling her complaints and that it did not … Continue reading Pregnant mum left without heating for entire winter as Southwark Council is ordered to pay £2,000 compensation