As law firms embrace the start of 2023, we know that helping your enterprises to map its business process and learn to deliver great customer care, is key to improving profitability.
Hybrid Legal CRM helping law firms improve on business process
The platform helps your firm build a business mapping process to improve on customer delivery and help to improve on profitability. How so? On the Hybrid Legal CRM, you would be able to build templates and create workflows, so that your team is consistently working through leads, and client case management in a process-led management.
This allows your firm colleagues to ensure all lead funnels are managed, data is analysed to understand the source of the data funnel and how best the lead is used to turn into a transactional matter.
By creating a business process mapping with our Hybrid Legal CRM, you can deliver real value to the business. It then helps you improve on your profitability by then analysing real-data. Hybrid Legal CRM helps you respond better to an ever-competitive legal field.
Email automations
Our Hybrid Legal CRM allows you to build creative email automations on both leads and also legal matters. It runs a flow to keep the customer engaged within your firm.
The email templates are created within the Hybrid Legal CRM and then build sequences of events. It lets you send out emails at intervals which keeps customers engaged through their legal journey with your firm. Take a free trial with our Hybrid Legal CRM. Click to request an automated trial access – https://hybrid.techics.com/Free-Trial.
Did you know? A UK Government study on customer interaction with businesses. Around 67% of customers want to get
real-time data and 87% expect that Lawyers should keep them informed on their legal transactions.
Putting your customer central to their touchpoint
We know that almost all enterprises uses data to understand their customer’s touchpoint with their law firm. In an ever-demanding legal field, customers are expecting more, complain more, looking to swich Lawyers if they need to and share more of their experiences. It places Lawyers in difficult position because at one hand, they are tasked to deal with the legal matter and the latter, their customer’s expectations.
Through Hybrid Legal CRM, we enhance the touchpoint with your customer,s through automation and creative thinking. For example, our matter workspace let’s you build an environment to manage their legal matter and in the same time, provide real-time experience. On the evidence & document’s upload platform, your customers can upload documents on real-time sharing and share notes.
Collaborating with other Lawyers
Hybrid Legal CRM can quickly collaborate with other Lawyers through our share case matter. Let’s you give access to another Lawyer, aspects of a customer matter in a controlled environment.
Putting customers at the heart of our Hybrid Legal CRM helps us shape the platform to serve the purpose of delivering a product that works well for law firms. It drives efficiency, better business process and improve on profitability.
Take control of your enterprise through our powerful Hybrid Legal CRM, but intuitive and easy to use. You can find more information at https://hybrid.techics.com.
Tel: 020 7237 3388
Website: www.techics.com